Return & Refund Policy

 

Thanks for shopping at abijackson.com

 

If you are not entirely satisfied with your purchase, we’re here to help.

 

Simply contact me within: 14 days of delivery

 

Ship items back within: 30 days of delivery

 

Request a cancellation within: 24 hours of purchase

 

The following items can’t be returned or exchanged

 

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

 

  • Custom or personalised orders

 

Conditions of return

 

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

Questions about your order?

 

Please contact me if you have any problems with your order.

 

You have 30 calendar days to return an item from the date you received it.

 

To be eligible for a return, your item must be unused and in the same condition that you received it.

 

Your item must be in the original packaging.

 

Your item needs to have the receipt or proof of purchase.

 

 Refunds

 

Once we receive your item, we will inspect it and notify you that we have received your returned

item. We will immediately notify you on the status of your refund after inspecting the item.

 

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

 

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

 

 

Shipping

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

 

If you receive a refund, the cost of return shipping will be deducted from your refund.

 

 

Contact Us

 

If you have any questions on how to return your item to us, contact us.